News

Probably not the kindest blog title, but it is true, isn’t it? Still, we’ve often noticed a couple of (sometimes slightly awkward) seconds of silence when we ask leaders at the companies we work with: If people watched only your behavior, would they understand what needs to change?

It’s a powerful question, as it invites reflection on whether you are really leading by example, which is widely acknowledged as good leadership behavior. For a change manager, this question is often a starting point for discussing some common pitfalls in leading change. We’ve summarized three key behaviors that make a difference. They are not new. They are broadly accepted. But they are too often overlooked in day-to-day reality.